Privacy Policy

1. Introduction

Gijon Landscape ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit our website or request landscaping services from us.

2. Information We Collect

We collect the following types of information:

• Contact information you provide through our quote or contact forms, including your name, email address, phone number, and project details.
• Service information such as the type of landscaping work requested, property size, photos you share, and scheduling preferences.
• Payment information processed by trusted third-party payment providers when you pay for services. We do not store full credit card numbers on our systems.
• Website usage data such as IP address, browser type, pages visited, and referral source, collected automatically through cookies and similar technologies.

3. How We Use Your Information

• To respond to inquiries and provide quotes for landscaping services.
• To schedule, deliver, and invoice for the services you request.
• To communicate with you about appointments, seasonal maintenance reminders, and service updates.
• To improve our website, services, and customer experience.
• To comply with legal obligations and protect our rights.

4. How We Share Information

We do not sell your personal information. We may share limited information with trusted service providers who help us operate our business, such as scheduling tools, payment processors, chat widgets, and email providers. These partners are only permitted to use your information to perform services on our behalf. We may also disclose information when required by law or to protect the safety of our customers, crew, or property.

5. Cookies and Analytics

Our website uses cookies and similar technologies to remember your preferences, measure site traffic, and improve performance. You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features.

6. Data Retention

We retain your information only for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we securely delete or anonymize it.

7. Your Choices and Rights

You may request to access, update, or delete the personal information we hold about you by contacting us using the details below. You may also opt out of marketing communications at any time by replying "unsubscribe" to any email we send.

8. Security

We take reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the Internet is 100% secure, but we work to keep your data safe and review our practices regularly.

9. Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Significant changes will be communicated through our website.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact Gijon Landscape through the contact form on our homepage.